Define the turnover window
Share the checkout date and time, next check-in and whether the property will be empty for the entire cleaning. Include the bedroom and bathroom count and any additional sleeping spaces. We confirm whether the work can fit the requested window before accepting the booking.
For a first visit, photos or a video help us understand the layout and condition. If the property needs a deeper reset before routine turnovers, we can discuss that as a separate service.
- Guest departure and arrival times
- Entry, parking and building instructions
- A written list of cleaning and reset tasks
Agree on linens and reset details
Tell us how many beds need changing and the expected towel volume. Specify whether clean replacement sets will be ready or laundry is requested, along with available machines. Washing and drying time can affect the schedule, so linen handling needs to be part of the agreed plan.
If you want supplies placed or a particular room setup followed, send those instructions and explain where the items will be available.
Cleaning for personal homes too
You can also request standard, deep or recurring cleaning for a home or condo you use yourself. Tell us the rooms to include, current condition and preferred date. We confirm the scope, price and any applicable scheduling or travel details before service.